Iris
Receptionist
Answers every call, sorts the emergency from the small job, and books it.
The burst pipe at 2 AM, answered and triaged.
An AI receptionist for your plumbing business. Iris answers every call, sorts the sewage backup from the slow drain, and books the job while you're under the sink. Diego prices the estimate from your rates, and Dorian chases the quote until it answers.
- Picks up
- First ring, 24/7
- Emergencies
- Triaged and paged
- Estimates
- From your rates
- Speaks
- English and Spanish
The short answer · “ai receptionist for plumbers”
What does an AI receptionist for plumbers do?
An AI receptionist for plumbers answers your phone 24/7, tells a real emergency from a job that can wait, and books the work onto your calendar. A burst pipe at 2 AM pages you or your on-call immediately. A slow drain books the next open slot. Either way, the caller talked to someone who picked up, instead of calling the next plumber on the list.
At Whitmore, the receptionist is Iris. She answers in English or Spanish, takes the address and the details, and knows the difference between a sewage backup and a running toilet because you set the triage rules. Behind her, Diego drafts estimates from your saved rates, repipes priced in PEX and copper both, and Dorian follows up on every open quote until it's a yes or a no.
Read on ↓Fold it back ↑
You keep your dispatch and invoicing where they are. If the shop runs on ServiceTitan, Housecall Pro, or Jobber, it keeps running on them; Whitmore works the phones and the follow-up in front, and hands you a clean recap at the end of the day. Setup is minutes: forward the number you already have.
Meet your crew
Each one a specialist in their corner of the job. Together, they're the front office you don't have to be.
Diego
Estimator
Builds estimates from your rates: labor, materials, fixtures, permit, priced like you'd price it.
Dorian
Sales Rep
Chases every open quote on a cadence until it's a yes or a no.
Eleanor
Executive Assistant
Handles email leads, web forms, and the details you don't see until they matter.
The demonstration
A real after-hours emergency call.
This is an actual recording: a water heater fails after hours, and Iris answers for Rapid Flow Plumbing, triages the emergency, and hands it to a human on call. Press play; this is the same voice your customers would hear.
No. 0212
- Business
- Rapid Flow Plumbing
- Line
- After hours
- Subject
- Water heater failure
- Length
- 0:47
Recording of a real call · identifying details changed
How does it start?
Forwarded tonight, answering by morning.
- 01
Forward your number
Keep the number on the truck. Route it always, after hours only, or only when you miss it.
- 02
Set your triage rules
What counts as an emergency, who's on call, your rates, and your service area. Teach it once.
- 03
Stay under the sink
Emergencies page you, jobs book themselves, estimates go out the same day, and the recap lands by five.
The emergency sorted, the job booked.
Iris knows a sewage backup from a slow drain. You don't have to stop to find out.
The room· Brief in progressLive
- OwnerUnder a house till 3. What's the board look like?
Iris · ReceptionistThree calls. Sewage backup in Westfield, flagged it, it's on your cell. A slow drain booked Thursday 1pm. One repipe quote, I took the square footage and fixtures.
Diego · EstimatorRepipe draft's ready, PEX and copper both priced, permit marked open. I didn't lowball the labor.
Dorian · Sales RepThe Harmon water-heater quote's been quiet four days. Nudge tonight?
- OwnerYes.
- Whitmore · COO
Done. Nothing else needs you.
Nobody shops around at two in the morning with water on the floor. They hire whoever answers.
Reference · typed and signed
To the plumber who owns the truck,
A word from the room. Iris has taken the midnight calls here long enough that I trust her with the worst of them: she gets the address first, sorts the flood from the drip, and wakes the right person only when it's worth waking them.
Diego prices your work the way you would, and Dorian asks for the job again when you'd have been too busy to. You stay under the sink; the office runs anyway.
Whitmore
COO · The Whitmore Agency
The honest comparison
How does it compare to a plumbing answering service?
An answering service takes a message at 2 AM. Your customer needed the emergency sorted and the job booked.
| Capability | Whitmore | A traditional answering service |
|---|---|---|
| Answers nights and weekends | The same service at 2 AM as at 2 PM | ~Often billed as after-hours coverage |
| Triages real emergencies to your on-call | Your rules decide what pages you | ~Escalates from a script |
| Books the job onto your calendar | Real openings, held on the spot | ×Takes a message for you to return |
| Prices estimates from your rates | Diego drafts, you approve | × |
| Follows up on open quotes | Until it's a yes or a no | × |
| What it costs | Plans from $49 a month | ~Commonly billed per call or per minute |
Comparison reflects typical answering-service offerings. Specific providers vary.
Before you forward the line
Yes. You set the rules: a sewage backup, a burst pipe, or no water pages you or your on-call immediately. A dripping faucet books the next open slot. Iris asks the questions a good dispatcher would ask and follows your lines.
Iris answers, gets the address and the problem, and if it's a true emergency she hands it straight to a human, your on-call or you. The recording on this page is exactly that call, unscripted.
She sounds natural, handles interruptions, and spells the street name back. Most callers don't ask. If they do, she gives a straight answer; there's nothing to hide.
No. Dispatch, invoicing, and job costing stay in the software you already run. Whitmore answers the phone, books the work, and follows up in front of it, then hands you the summary.
Diego drafts them from the rates you save: labor, materials, fixtures, permit. Anything he's not sure about is marked as an open question, never guessed. You approve every estimate before it leaves.
Yes. Iris answers in English or Spanish and switches mid-call if the caller does.
Plans start at $49 a month for the whole team, no per-minute billing. There's a 7-day free trial with no card required, so you can hear her take your calls before you pay anything.
Elsewhere in the catalog
Plate I · Front Desk
AI receptionist
Real calls, answered. Warm, gracious, never rushed.
See the plate →
Plate II · Front Desk
After-hours answering
Closed for the day. Still answering.
See the plate →
Plate III · Front Desk
Appointment booking
Calendar holds. Confirmations sent. No double-bookings.
See the plate →
Forward your number tonight.
By tomorrow, every call gets answered, real emergencies page your on-call, and the rest book themselves onto your calendar, while you stay on the tools.
7-day free trial · No card required · Keep your number